SRD SASSA STATUS CHECK

To do a SASSA Status Check, click the “Check Status” button below. After landing on the SRD status check form, just enter your South African ID number and the cellphone number you used when applying for the SRD R350/R370 grant. Once you submit, the system instantly shows your application result and payment details.

With a quick status check, you’ll know if your grant is approved, pending, or declined. If it is approved, you’ll also see your exact payment date. If it is pending, it means SASSA is still verifying your details, and if it is declined, you will get the reason so you can fix it or lodge an appeal.

This simple check matters for all SRD R370 grant applicants because SRD grant is reviewed each month. This means, for millions of South Africans, the SRD SASSA grant is the only monthly income.

SASSA Status Check for R370 Payment Dates

SRD R370 grants don’t have a fixed payday like the other SASSA social grants. Instead, once your application is approved, you’ll only see your specific payment date when you do a SASSA Status Check. That is why checking regularly is important.

While older persons, disability, and children’s grants have set dates at the start of each month, the SRD grant is usually paid towards the last week. The exact day can shift depending on SASSA’s processing schedule and your bank.

SASSA Payment Dates & Amount for December 2025

For Dec 2025, SASSA has confirmed the following payment dates and grant amounts:

No.Grant NameAmount for December 2025Payday
1Older Persons & War VeteransR2320 (below 75 years of age)
R2340 (above 75 years of age)
Tue, Dec 2, 2025
2Disability & Care DependencyR2320Wed, Dec 3, 2025
3Child Support GrantR560 per childThu, Dec 4, 2025
4Foster Child GrantR1250 per childThu, Dec 4, 2025
5Grant-In-AidR560Thu, Dec 4, 2025
8SRD GrantR370Dec 22–2, 2025*

*SRD R370 does not have a fixed day. Payments are released in batches during the last week of the month.

SASSA Social Grants Payment Calendar 2025-2026

Below is the official SASSA grant calendar, covering April 2025 to March 2026 payment dates. SASSA release this grant every year for the Old Age, Disability, and Children’s Grants.

SASSA Payment Calendar 2025–2026

Dates shown in format: Day, DD-MM-YY

Month 👴 Older Persons ♿ Disability 👶 Children
April 2025Wed, 02-04-25Thu, 03-04-25Fri, 04-04-25
May 2025Tue, 06-05-25Wed, 07-05-25Thu, 08-05-25
June 2025Tue, 03-06-25Wed, 04-06-25Thu, 05-06-25
July 2025Wed, 02-07-25Thu, 03-07-25Fri, 04-07-25
August 2025Tue, 05-08-25Wed, 06-08-25Thu, 07-08-25
September 2025Tue, 02-09-25Wed, 03-09-25Thu, 04-09-25
October 2025Thu, 02-10-25Fri, 03-10-25Sat, 04-10-25
November 2025Tue, 04-11-25Wed, 05-11-25Thu, 06-11-25
December 2025Tue, 02-12-25Wed, 03-12-25Thu, 04-12-25
January 2026Tue, 06-01-26Wed, 07-01-26Thu, 08-01-26
February 2026Tue, 03-02-26Wed, 04-02-26Thu, 05-02-26
March 2026Tue, 03-03-26Wed, 04-03-26Thu, 05-03-26

Other SASSA grants are paid at the same date with parent grant. Like Foster Child and Grant-in-Aid is paid with Children grant, War Veterans is paid with Old Age grant, Care Dependency is paid with Disability grant.

Payment Not Received?

SASSA payment status check sometimes approved but still payment does not show in your bank. Here are some common reasons:

  • Bank processing times: Most banks take 2–3 working days to clear payments. Weekends and public holidays can add delays.
  • Wrong or outdated details: If your bank account or phone number is not updated, payments may bounce.
  • System delays: SASSA sometimes staggers payments to manage volumes, especially for SRD grants.

What to do if your money is late

  1. First, check your SASSA status online. Look for “approved” with a payment date.
  2. If it is approved but still unpaid after 3–5 working days, confirm your banking details are correct.
  3. Call the SASSA toll-free helpline (0800 60 10 11) or visit your nearest office if delays persist.

Remember that SRD R370 is almost always released in batches. Don’t get worried if your friend got paid today and you did not.

All SASSA Status Check Methods Explained

There are multiple ways to check your SRD R370 status. Choose the method that works best for you which can be online, mobile, or in person.

1. Online Status Check via SRD Website

The official SASSA SRD website is the most reliable place to check your grant status.

For South African Citizens

  • Visit https://srd.sassa.gov.za/sc19/status
  • Enter your South African ID number
  • Enter the cellphone number you used when applying
  • Click “Submit” to view your approval status, payday, or reason for decline
SASSA Status Check for South Africans

For Asylum Seekers & Special Permit Holders

Lookup Payment ID for Asylum Seekers

2. WhatsApp Status Check

  • Save 082 046 8553 as “SASSA” in your contacts
  • Send a message “Hi” on WhatsApp
  • From menu select R370 Status Check
  • Then follow the prompts to check your status instantly
  • Simple and convenient if you use WhatsApp daily
R370 grant status check using WhatsApp

3. SMS Status Check Method

You can check you R370 grant status via SMS. Open your smart phone dial pad and follow the steps:

  • Write a message in this format “STATUS [Your ID Number]
  • Send it to 32555 from same number that you used for applying for SRD grant
  • You’ll receive an update with your grant status

Keep in mind that standard SMS rates apply.

Srd status check via SMS

4. USSD Code Status Check

  • Dial *120*69277# or *120*3210# and press the call/send button.
  • You will see a menu for selection.
  • Select the option for “SRD Status Check”
  • Then enter ID number and mobile number to view your status

This method works on any cellphone and no internet is needed. Quick option for people without smartphones

R350 Status Check Using USSD

5. Moya App for Data-Free Checking

Moya App allows you to check your SASSA SRD status without mobile data.

  • Download links: Android Play Store | Apple App Store
  • Setup process: Install → Open → Navigate to SASSA services
  • Enter Details: Enter ID + cellphone number to check your status
  • Benefits: Data-free access, instant updates, also includes other free services
SRD Status Check Via Moya App

6. Phone Call Status Check

You can call the SASSA toll-free line 0800 60 10 11 to check your SRD status.

  • Call center hours: Monday–Friday, 08:00 to 16:00
  • Information needed: When they ask provide them your ID number and cellphone number. They will tell you status within minutes.
  • Tips: Call early in the morning to avoid long wait times
srd sassa status check on call

7. In-Person at SASSA Office

There are 100+ offices of SASSA across the country. You can visit any of the office that is near to you for SRD SASSA Status Check.

  • When to visit: If you have no internet/phone access, or your grant has complex issues
  • What to bring: South African ID or permit, cellphone, and any SASSA reference numbers
  • Find an office: Use our SASSA Contact Page to locate the nearest branch
sassa status check for r350 payment dates by visiting nearest office

8. Email Inquiry Method

SASSA check status using email method by following these steps:

  • Where to send: grantenquiries@sassa.gov.za
  • Email format template:
  • Subject: SRD Grant Status Check – [Your ID Number]
  • Body: Full Name, ID Number, Cellphone Number
  • Response time: Usually 2–5 working days
  • Best for: Detailed inquiries or when other methods don’t work
SASSA SRD Status Check Via Email Inquiry

SASSA Status And Their Meaning

When you do a SASSA SRD status check online, you’ll see one of several results. Each status tells you exactly where your application stands and what to do next.

Status Approved

Approved with Payment Date

When you check your status and you see it’s approved and a payment date is also written there. It means your SRD R370 grant has gone through successfully and SASSA has already scheduled your payout. Now you can relax and expect the money to reflect through your selected payment method according to payment date.

Approved but No Payment Date

When you check your status and you see it’s approved but payday is not mentioned yet then you might get worried. This usually happens when the application is cleared but SASSA hasn’t yet attached a payday. Sometimes it’s because your banking details need to be updated but most of the time it is a general delay.

General delay means, since R370 payday is not an exact number usually SASSA releases funds in last week of each month but your status might change to approved in 3rd week of month without payday. So in this case it’s better to wait till last last day of every month before reaching out to SASSA.

Status Pending

When your application shows Pending, it simply means SASSA is still busy verifying your details. They run your ID and personal info through several government databases to confirm eligibility, which naturally takes time. For most people, this waiting period lasts a few weeks — nothing unusual. You only need to start worrying if your status has been stuck on “Pending” for more than one full payment cycle. Like your status is pending for Sep 2025 and the next month has started already. In that case, reach out to SASSA asap.

Status Declined

A declined result means your application didn’t meet the eligibility checks. Often the system will give you a reason, and its worth reading carefully so you know your next step. But first see the eligibility criteria to have a better understanding of the reason of decline.

Eligibility Criteria for SRD Grant 2025:

  • You need to be a South African citizen, permanent resident, refugee, asylum seeker, or hold a special permit.
  • The applicant must be physically living in South Africa when applying.
  • Age counts — only those between 18 and 59 years old are considered.
  • No other SASSA social grant should already be in your name.
  • No UIF benefits or NSFAS funding.
  • Income is closely monitored. if money flows into your account above the allowed threshold of R624, SASSA will mark you ineligible.
  • Every month, details are checked automatically against bank records and government databases to confirm you still qualify.

Failure to comply with any of the above mentioned conditions will result in declined status.

Awaiting Identity Verification

One of the most famous issues that most beneficiaries faced starting from 2025 is awaiting identity verification. SASSA has introduced a new biometric identity verification system also called e-KYC . So SASSA might require you to complete biometric identity verification. It is also required for anyone who wishes to change their phone number, banking details or if someone submit a new application. SASSA e-KYC is a must now.

Other Status Messages Explained

  • Identity Verification Failed: This happens when your personal details don’t match Home Affairs records or when there’s a typo in your application. To fix this, you’ll need to resubmit your correct ID, name, and sometimes supporting documents like a certified copy of your ID or asylum seeker permit.
  • Referred: Your application was flagged for manual review, often because the system picked up something unusual. Probably your id was already reported in South African Fraud Prevention department. 
  • Self-exclusion response found – You are getting a grant worth more than R370 or you are living in some government facility.
  • Means income source identified – SASSA detected money in your bank account that may count as income, which can affect eligibility. It can happen even if you received some amount more than R624 from your friend in your account.
  • Period approved/declined/pending – Each month is assessed separately, so you might see “approved” for one month while another still shows “pending” or “declined.” Usually SASSA check each month if your income is still less than R624.

SASSA Appeal Process

If your SRD R370 application gets declined, that is when you need to appeal the decision. You can do it online.

How to Appeal Online

Not everyone qualifies to appeal. SASSA status check appeal is possible if your application was officially declined, and the reason given is something you can challenge (for example, income wrongly detected or identity mismatched).

The process itself is simple. You visit srd.sassa.gov.za/appeal, log in with your South African ID and cellphone number, and confirm the OTP sent to your phone. From there appeal for the specific month that was declined.

Once submitted, your appeal goes through a review process that can take up to 90 days.

SRD Appeal Status Check

You can check the progress of your appeal directly on the same portal where you submitted it. The system will show different statuses such as “Pending” (still under review), “Approved” (your appeal was successful), or “Declined” (your challenge wasn’t accepted).

If your appeal is approved for any month, you will get the amount of grant for that month only.

Failed Appeal – Next Steps

If your appeal gets rejected, you still have another option. You can escalate the matter to the court. You need to file an application for judicial review. You can do it within 180 days as per the Promotion of Administrative Justice Act, 2000. This might be a very long process.

Managing Your SASSA SRD Grant

You might need to manage SRD R370 grant like updating bank details, phone number, check balances, or even cancel the grant at some point. Luckily, SASSA gives you tools to manage it all online without standing in endless queues.

Update Banking Details

Maybe you have switched banks, your account was closed, or you want a faster, safer way to receive funds. You can update this info online through the SASSA SRD portal bank details update page. Visit the page and enter your ID and cellphone number, you’ll receive an SMS with a secure link to submit your new banking information.

Changes typically take 7–10 working days to reflect, as SASSA must verify the new account against your ID.

Change Phone Number

You receive OTPs, payment alerts, and appeal updates on your phone number. If your number changes and you don’t update it, you’ll be locked out of key services.

To update, log in to the SRD portal, choose the “Change cellphone number” option, and follow the prompts. You’ll need to pass identity verification, which usually involves confirming your face verification using a mobile phone camera. After verification it will give you an option for updating new number. Once done, your new number becomes active for all future grant communications.

Check Your SRD Balance

You can check your SRD grant balance in several ways:

  • Through your bank’s app
  • Using ATM
  • By dialing USSD services like *120*3210#

Keep in mind that there should be no deductions on R370 amount. If you notice any deductions from this amount then report to SASSA.

Cancel or Reinstate Your Grant

Not everyone needs the SRD grant forever. If your circumstances improve, may be you find stable employment. Then you can cancel your grant online to avoid receiving funds you no longer qualify for.

And if life takes a turn again, you can reinstate your grant request through the same portal. Just note that reinstatement is treated like a fresh application, so approval isn’t instant. The system will recheck your eligibility, which can affect how quickly payments resume.

Recover Application ID

Lost your SRD application ID? Don’t panic — it happens more often than you think. The good news is, SASSA lets you retrieve it quickly. That ID is important because it’s your key to tracking status updates, submitting appeals, and even updating details like your banking information. Without ID and phone number, you’re stuck.

To recover your application ID, just visit the SASSA SRD status check page, enter those details, and click Submit. Your application ID will appear right at the top of the results.

If your cellphone number has changed and you no longer have access, things get trickier. In that case, first you need to change your phone number which will include biometric verification as well. After changing number you can follow the retrieval process by checking SASSA status. Keep it saved somewhere safe next time.

SASSA E-KYC Status Check

When your SRD application shows “Referred” or “Identity Verification Failed”, SASSA asks you to complete the e-KYC process. After doing this, it is important to confirm if the verification went through successfully.

SASSA e-KYC Status Check

To check your e-KYC status, simply head over to the SASSA e-KYC page. Enter your ID number and the cellphone number linked to your grant application. Next, request a PIN. It will be sent to your phone instantly. Once you type in the PIN, it will show you whether your KYC was successful or not.

SASSA Contact Information

Emergency Support Channels

For quick help, SASSA provides several direct support options.

  • Toll-free helpline: 0800 60 10 11 (Mon–Fri, 08:00–16:00)
  • WhatsApp Support number: 082 046 8553 (for SRD status checks & updates)
  • Email: grantenquiries@sassa.gov.za (include ID number in query)

Regional SASSA Offices

If you prefer face-to-face support, you can visit one of the many SASSA offices across South Africa. Each province has regional branches where applicants can apply, update details, or resolve issues. Offices usually operate during standard government hours (Mon–Fri, 08:00–16:00). Use our SASSA office locator to find the nearest branch in your area.

Online Support Resources

SASSA also shares updates through official social media channels like Facebook and Twitter, where payment dates and announcements are posted. Additionally, there are trusted community support groups online where applicants share updates and advice, though it’s best to always confirm with SASSA before acting.

Conclusion

At the end of the day, keeping up with your SASSA status check is the simplest way to avoid confusion and stay updated on your grant. Whether you’re waiting for approval, tracking payment dates, or fixing issues, the tools are in your hands. Stay informed, act quickly when needed, and always know exactly where you stand with your grant.

Frequently Asked Questions

Your monthly income must be less than R624. Any deposits or support above that amount will disqualify you since the grant is strictly for those without steady means.

R370 grant is officially called the SRD (Social Relief of Distress) grant. It is a monthly payment given to unemployed South Africans aged 18–59 who meet the eligibility criteria.

No, it’s the same SRD grant. It started at R350 during COVID-19 and was increased to R370 in April 2024.

Go to the SRD website, enter your ID and phone number, then hit submit. You’ll instantly see if you are approved, pending, or declined, along with payment details if available.

Delays usually come from bank processing queues, identity checks, or weekends overlapping payment schedules. Payments often reflect a few days later than expected.

For srd status check balance dial *120*3210# or use your bank’s USSD code linked to the SASSA card. You’ll see your balance and recent transactions right on your phone without needing airtime.

Checking social grant status like old age grant is different from SRD grant. You have to visit SASSA services portal, login to your account to see your old age grant status.

This means approval went through, but SASSA hasn’t queued your payment yet. It can be due to verification issues or missing banking info. Dates usually appear within last week of the month.

Save 082 046 8553 and send “hi.” From there you can check your SRD status, get payment updates, or access other self-service options directly in WhatsApp.

Once deposited, your grant stays in the account until you withdraw it. SASSA doesn’t set an expiry, so you can collect it whenever needed.

Yes. Go to srd.sassa.gov.za/appeal, enter your ID and phone, and follow the steps. Appeals must be lodged within 90 days, and you’ll see updates online once reviewed.

There is no official SASSA app, but you can use the Moya App for data-free status checks and updates. Many beneficiaries prefer it since it saves mobile data.

Pending means your application is under review. Normally it resolves automatically, but if next month starts and your status is still pending for previous month then contact SASSA support.

Applications are online only via the SRD portal. Fill in your ID, personal details, and income declaration, then submit. Successful applicants get SMS confirmation.